Student Support Associate (Ljubljana)
Wolt · Ljubljana
Job description
About the role
Wolt is looking for enthusiastic students to join its Customer Support team in Ljubljana. You will work in a fast‑growing environment, helping users and partner restaurants enjoy a seamless experience with the platform.
Key responsibilities
- Provide high‑quality assistance to users and partners via chat, email and phone.
- Collaborate with a diverse support team and other internal departments to resolve technical and operational issues.
- Maintain clear, friendly communication while adapting tone to each customer’s needs.
- Contribute creative ideas to improve the support experience.
- Meet daily and weekly performance targets while ensuring accuracy.
Required profile
- Fluent in written and spoken Slovene and English.
- Previous experience in a similar customer‑service role is a plus.
- Quick learner with strong attention to detail and the ability to see the bigger picture.
- Excellent multitasking skills and the capacity to prioritize tasks under pressure.
- Motivated to work in a rapidly expanding startup environment.
Required skills
What we offer
- At least 25 days of paid vacation per year (full‑time).
- Additional paid leave for important personal matters (full‑time).
- Wolt credits for personal orders as a performance benefit.
- Hybrid work model – after an initial onsite period, remote work is possible for selected shifts.
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Published 1 month ago
Expires 1 week from now
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Wolt
Ljubljana
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