Support Associate – Full‑time in Ljubljana

About the role

Wolt is a fast‑growing tech company delivering food and other items in over 500 cities worldwide. As a Support Associate in Ljubljana you will join a dynamic team that ensures users and partners receive top‑class assistance around the clock.

Key responsibilities

• Provide outstanding support to users and partners, delivering memorable experiences.
• Collaborate with a diverse support team and other departments to resolve technical and non‑technical issues.
• Communicate smoothly with customers, adapting tone to individual needs.
• Inject playfulness and creativity into interactions while maintaining professionalism.
• Focus on task completion, ensuring high‑quality results.

Required profile

• Fluent spoken and written Slovene and English.
• Previous experience in a comparable support role.
• Quick learner attentive to details and the broader picture.
• Strong multitasking ability, able to handle several interactions and set priorities.
• Willingness to roll up sleeves and thrive in a fast‑growing startup environment.

What we offer

• At least 25 days of paid vacation per year (full‑time).
• Additional paid leave for important personal matters.
• Wolt credits for each delivered order, usable on future deliveries.
• Hybrid work model with remote options after gaining independence.
• Employee assistance program with internal trainings and personalized learning resources.
• Company‑wide education programs benefiting you and your close ones.
• Annual budget for team dinners and activities.
• Fruit and drinks available in the office.