Support Associate – Full‑time in Ljubljana
Wolt · Ljubljana
Opis delovnega mesta
About the role
Wolt is a fast‑growing tech company delivering food and other items in over 500 cities worldwide. As a Support Associate in Ljubljana you will join a dynamic team that ensures users and partners receive top‑class assistance around the clock.
Key responsibilities
- Provide outstanding support to users and partners, delivering memorable experiences.
- Collaborate with a diverse support team and other departments to resolve technical and non‑technical issues.
- Communicate smoothly with customers, adapting tone to individual needs.
- Inject playfulness and creativity into interactions while maintaining professionalism.
- Focus on task completion, ensuring high‑quality results.
Required profile
- Fluent spoken and written Slovene and English.
- Previous experience in a comparable support role.
- Quick learner attentive to details and the broader picture.
- Strong multitasking ability, able to handle several interactions and set priorities.
- Willingness to roll up sleeves and thrive in a fast‑growing startup environment.
What we offer
- At least 25 days of paid vacation per year (full‑time).
- Additional paid leave for important personal matters.
- Wolt credits for each delivered order, usable on future deliveries.
- Hybrid work model with remote options after gaining independence.
- Employee assistance program with internal trainings and personalized learning resources.
- Company‑wide education programs benefiting you and your close ones.
- Annual budget for team dinners and activities.
- Fruit and drinks available in the office.
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Wolt
Ljubljana
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