LiveOps Manager

About the role

Scrambly is looking for a hands‑on LiveOps Manager to own the full lifecycle of time‑limited campaign operations. You will plan, launch, optimise and report on events that drive offer completions and retention revenue, working closely with CRM, Product, Analytics, Design and Account Management teams.

Key responsibilities

• Plan, launch and optimise all LiveOps campaigns, including weekend events, 2x promos and holiday campaigns, ensuring zero calendar overlaps.
• Write and iterate campaign copy for push notifications, in‑app messages and emails, focusing on reward‑driven communication.
• Run 4–5 A/B tests per month across mechanics, copy and audience segments, track results and implement winning variants.
• Track LiveOps revenue separately, maintain performance dashboards and build cohort reports using Mixpanel or Amplitude.
• Coordinate with Account Managers for promo slot bookings and proactively manage budget approvals.

Required profile

• Metrics‑driven mindset with a strong focus on revenue growth and testing velocity.
• Excellent organisational skills to manage an event calendar without overlaps.
• Ability to work cross‑functionally and communicate clearly with multiple stakeholders.
• Proven experience in mobile‑focused campaign operations or growth marketing.

Required skills

• Customer.io (or equivalent campaign automation platform)
• Mixpanel or Amplitude for analytics and cohort reporting
• Experience designing and analysing A/B tests