Junior Collections Specialist (English & Slovene)
Deloitte · Ljubljana
Opis delovnega mesta
About the role
We are looking for a motivated Junior Collections Specialist who is fluent in English and Slovene to join our finance team. You will manage a portfolio of overdue accounts, support customers in resolving payment issues, and help maintain strong relationships while ensuring timely cash flow.
Key responsibilities
- Proactively contact customers with past‑due invoices to secure payment.
- Negotiate and set up payment plans that suit both the customer and the company.
- Maintain accurate records of collection activities, communications, and payment commitments.
- Investigate billing disputes and resolve discrepancies to facilitate payment.
- Collaborate with sales, customer service and other internal teams to improve the collections process.
- Prepare regular reports on collection status, risks and performance for management.
- Ensure all activities comply with company policies and legal regulations.
Required profile
- 0–2 years of experience in finance customer service, collections or accounts receivable.
- Solid understanding of the end‑to‑end AR process (invoicing, cash application, payment reconciliation).
- Advanced proficiency in English (B2) and Slovene (B2).
- Strong analytical mindset with high attention to detail.
Required skills
- Hands‑on experience with SAP or Oracle accounting systems.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook).
What we offer
- Permanent employment contract with a multinational company.
- Professional development through individual training plans, soft‑skill and technical courses, and access to platforms such as Udemy for Business and LinkedIn Learning.
- Structured onboarding, buddy program, and an inclusive, well‑being focused culture.
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Deloitte
Ljubljana