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Junior Collections Specialist (English & Slovene)

Deloitte · Ljubljana

Junior 🇬🇧 English
SAP Oracle Microsoft Office

Opis delovnega mesta

About the role

We are looking for a motivated Junior Collections Specialist who is fluent in English and Slovene to join our finance team. You will manage a portfolio of overdue accounts, support customers in resolving payment issues, and help maintain strong relationships while ensuring timely cash flow.

Key responsibilities

  • Proactively contact customers with past‑due invoices to secure payment.
  • Negotiate and set up payment plans that suit both the customer and the company.
  • Maintain accurate records of collection activities, communications, and payment commitments.
  • Investigate billing disputes and resolve discrepancies to facilitate payment.
  • Collaborate with sales, customer service and other internal teams to improve the collections process.
  • Prepare regular reports on collection status, risks and performance for management.
  • Ensure all activities comply with company policies and legal regulations.

Required profile

  • 0–2 years of experience in finance customer service, collections or accounts receivable.
  • Solid understanding of the end‑to‑end AR process (invoicing, cash application, payment reconciliation).
  • Advanced proficiency in English (B2) and Slovene (B2).
  • Strong analytical mindset with high attention to detail.

Required skills

  • Hands‑on experience with SAP or Oracle accounting systems.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook).

What we offer

  • Permanent employment contract with a multinational company.
  • Professional development through individual training plans, soft‑skill and technical courses, and access to platforms such as Udemy for Business and LinkedIn Learning.
  • Structured onboarding, buddy program, and an inclusive, well‑being focused culture.

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Deloitte

Ljubljana