Country Digital Operations Specialist, Service Office Slovenia

About the role

IKEA SEE is looking for a Country Digital Operations Specialist for its Service Office in Ljubljana, Slovenia. The role helps secure business continuity for digital products by providing specialist support, maintaining digital solutions and contributing to efficient operations. It is a permanent, full-time (40 hours per week) position within the Digital function, reporting to the Country Digital Operations Team Leader.

Key responsibilities

• Manage the lifecycle of digital foundation assets in the country, aligned with global standards and operating procedures
• Provide technical support, troubleshooting and diagnostics for digital foundation products, with a customer-focused approach
• Support the implementation of new digital products and projects through stakeholder collaboration, procurement and standardized technical deployments
• Perform preventive maintenance and routine operational activities to identify and mitigate risks to business continuity
• Contribute to monitoring and improving digital solutions by giving input on technical and financial measures that prevent interruptions

Required profile

• University degree and at least 1 year of relevant experience, or 3+ years of hands-on experience in similar roles
• Experience providing technical support, troubleshooting and resolving IT-related issues
• Ability to prioritize tasks and adapt to changing business needs
• Strong collaboration and communication skills with a customer-focused mindset

What we offer

• Private health insurance, life insurance and 24/7 professional support
• The One IKEA Bonus program celebrating team results
• Discounts on IKEA products
• Internal mobility and learning opportunities

Candidates apply through the recruitment system with their CV in English; applications close on 24 November.