B2B Sales Assistant & Account Manager

About the role

Eclixi, a start-up combining AI technology, cosmetics and the aesthetic industry, is expanding its commercial footprint across the Adria region and international markets. It is looking for an ambitious, proactive and resilient B2B Sales Assistant, Lead Generator and Account Manager in Ljubljana. The role bridges business development, client relationship management and operational execution: generating outbound qualified leads while acting as a trusted account manager and point of contact for existing clients.

Key responsibilities

• Outbound outreach and cold calling to aesthetic clinics, dermatology centers and cosmetic companies across Slovenia and the region, via calls, email and LinkedIn.
• Identify key decision-makers, qualify prospects and book product demonstration meetings.
• Assist new clients through onboarding and guide them on platform features.
• Maintain long-term relationships with clinics and partner brands, with regular check-ins to drive retention.
• Act as first line of support for client requests and technical inquiries, and identify upselling opportunities.
• Prepare commercial proposals, handle inquiries, assist with contracts and coordinate operational steps.
• Maintain CRM records (HubSpot/Pipedrive), log calls, track deal stages and update contact lists.
• Provide administrative and coordination support to the commercial leadership team.

Required profile

• Slovenian at full professional level (C2); English at professional working level (C1).
• Italian at intermediate to fluent (B2/C1) is a strong plus.
• Background in outbound sales, telemarketing, SDR/BDR, client support or commercial back office.
• Strong communication, resilience on the phone and self-driven attitude.
• Proven ability to balance persistent outbound activity with warm, patient client relationship management.

Required skills

• Familiarity with CRM tools, LinkedIn Sales Navigator, Google Suite and MS Office.
• Customer-centric mindset, empathy and active listening.

What we offer

• Competitive base salary plus uncapped monthly performance bonuses.
• Statutory Slovenian food and transport allowances.
• Fast career progression toward Junior Account Executive or Sales Operations Manager.
• Close mentorship directly with executive leadership.