Key Account Manager – Migraine and Ophthalmology

About the role

AbbVie is looking for a Key Account Manager for its migraine and ophthalmology portfolio in Ljubljana, covering one-third of the country. The role executes brand strategy and tactics in the field, manages the assigned territory and targeted accounts, builds strong customer relationships and places the patient at the centre of all efforts.

Key responsibilities

• Analyse each key account's needs, opportunities and threats, and share insights internally
• Highlight cross-functional impacts of anticipated account changes and develop solutions to claims or specific issues raised by the account
• Build trusted relationships with stakeholders to anticipate access barriers and support contracting and tendering opportunities
• Develop and manage customer profiles, and create value-driven engagement plans formalised in a Key Account Plan
• Work across multiple channels, adjusting content and medical discussion topics to customer needs
• Deliver sales performance, brand KPIs, financial targets and marketing objectives, keeping call frequency and professional visits on plan
• Share field learnings with the wider team, pursue personal development and take part in trainings and meetings

Required profile

• Relevant university degree in science or applied science
• Good command of the local language; verbal and written English preferred
• Proven sales track record and presentation skills in the relevant therapeutic areas preferred
• Experience working with GPs preferred
• Commercial pharmaceutical experience such as physician or account-based selling, training, managed health care or marketing preferred
• Valid Slovenian driving licence

Required skills

• Strong business acumen and proficient use of business tools
• Strategic and critical thinking, quick adaptation to customer style and behaviour
• Ability to operate effectively in a matrix environment