Head of Talent Acquisition (Remote)

About the role

Paymentology, which powers card issuing for banks, fintechs and digital brands, is looking for a Head of Talent Acquisition to lead its global recruitment function. Reporting to the Chief People Officer, you will define the global TA strategy, set high hiring standards and lead a team of three TA Partners and a TA Operations role. This is a fully remote position open to candidates based in Poland, Italy, Slovenia, Serbia, the Czech Republic, Portugal, Croatia or Spain.

Key responsibilities

• Define and lead the global Talent Acquisition strategy, aligning hiring priorities with business objectives, workforce plans and capability needs, and partnering with the Executive Team, functional leaders and Finance on hiring priorities.
• Set and maintain high hiring standards, including role definition, assessment quality and hiring decisions, and drive a positive candidate experience.
• Lead, coach and develop a global TA team of three TA Partners and a TA Operations role, and oversee TA Operations' systems, processes, governance and reporting.
• Advise the Chief People Officer and Executive Team on hiring priorities and talent-market dynamics, and influence senior stakeholders on executive and business-critical appointments.
• Oversee recruitment processes and governance, champion modern recruitment technology, AI and automation, and define and monitor recruitment performance metrics.
• Lead the global talent attraction strategy and partner with People and Marketing to strengthen positioning in priority talent markets.

Required profile

• At least 5 years of experience in Talent Acquisition, including leadership roles responsible for TA strategy, team performance and recruitment effectiveness.
• Experience in a globally distributed organisation, ideally in SaaS, technology infrastructure or a similar complex environment.
• Proven ability to define and execute a global TA strategy and to lead and develop TA teams.
• Strong commercial acumen, stakeholder management and influencing skills, able to advise and challenge C-suite executives.
• Experience designing scalable recruitment operating models, processes and governance.

Required skills

• Deep recruitment expertise and evidence-based hiring standards.
• Strong analytical skills using recruitment data, performance metrics and talent-market intelligence.
• Understanding of modern recruitment technology, ATS platforms, automation and AI.
• Experience with Ashby is a strong advantage.