Account Manager – Restaurant Partnerships

About the role

Wolt is looking for an experienced Account Manager to own and develop a portfolio of restaurant partners, acting as a trusted advisor and driving long‑term growth on the platform.

Key responsibilities

• Strategically manage and develop professional relationships with restaurant partners after onboarding.
• Ensure long‑term partner satisfaction and successful business collaboration.
• Act as the main point of contact, linking internal teams and partners.
• Drive partner growth through portfolio analysis, active account management and performance optimisation.
• Conduct regular quality and satisfaction checks to maintain high service standards.
• Provide analytical after‑sales support and actionable recommendations.
• Prepare reports, analyses and recommendations to support partner business development.
• Use data and insights to optimise partner performance and improve key metrics.
• Promote new services, features and marketing campaigns to existing partners.
• Plan and coordinate promotional and marketing activities together with restaurant partners.
• Collaborate with the marketing team to execute campaigns and increase partner visibility and sales.
• Manage commercial partnership terms to ensure long‑term successful collaboration.
• Identify new business opportunities and recommend initiatives to support partner growth.
• Analyse the local market and monitor competitor activity.
• Maintain strong communication with partners via phone, email and other channels.

Required profile

• 3–5 years of experience in account management, sales or partnership management with clear commercial impact.
• Excellent communication and relationship‑building skills, adaptable to different stakeholders.
• Strong analytical mindset and experience using analytics platforms or data tools.
• Comfortable working with dashboards and reporting tools such as Looker, Power BI, Excel or Google Sheets.
• Strong organisational skills, attention to detail and a service‑oriented mindset.
• Proactive, hands‑on problem‑solver with high ownership and reliability.
• Ability to work independently and identify growth opportunities.
• Fluent in the local language and English.
• Thrives in fast‑paced, high‑performance environments and adapts quickly to change.

Required skills

• Looker
• Power BI
• Excel
• Google Sheets

What we offer

• Opportunity to work in a fast‑growing tech company with a startup mindset.
• Chance to make a significant impact on the growth and success of restaurant partners.
• Supportive and inclusive team culture that values innovation and continuous improvement.
• Opportunities for personal and professional development within a global organisation.