Customer Support Representative – Slovenian & English

About the role

Join TELUS Digital Bulgaria as a Customer Support Representative, providing assistance to customers in both Slovenian and English. You will be part of a dynamic CX team focused on delivering high‑quality service through phone and email channels.

Key responsibilities

• Listen to and respond to customer inquiries via phone and email.
• Provide accurate, complete, and valid information to address client requests.
• Identify and assess customer needs to ensure satisfaction.

Required profile

• Fluent in Slovenian.
• Good level of English.
• No prior experience in a similar role is required.

Required skills

What we offer

• Fully paid training.
• Stable employment with career development opportunities.
• Attractive salary and additional health insurance.
• Access to 50+ benefits and services.
• Positive international working environment.
• Support, learning opportunities, and employee referral bonuses.